Safety Tips Every Client Must Follow

E-Hailing Safety Tips for Clients Many clients focus only on getting home.

You’ve been waiting long. You’re tired. You’re frustrated.

When the car finally arrives, you just get in. But safety must always come first. Common Mistake Clients Make

A client requests a ride. The car arrives. They are no longer patient.

They don’t:

• Check the driver’s name
• Check the profile picture
• Check the car registration number
• Confirm the make and model

They get in immediately. Only after sitting inside do they realize: The driver does not match the profile picture. The car details are slightly different. By then, it’s already uncomfortable and risky. Even if she got home safely it could have gone wrong.

✅ Safety Tips Every Client Must Follow

1️⃣ Always Verify the Driver

Before opening the door:

• Check the driver’s name in the app
• Compare the face to the profile picture
• Ask: “Who are you here for?” (The driver must say your name first.) If something feels wrong do not enter the vehicle.

2️⃣ Check the Car Details

Confirm:

• Number plate
• Car make (e.g., Toyota, Hyundai)
• Car model
• Car colour If it doesn’t match the app cancel immediately.

3️⃣ Share Your Trip

Most platforms like:

• Uber
• Bolt

Have a “Share Trip” feature.

Send your live trip to:

• A friend
• A partner
• A family member

Let someone track your journey.

4️⃣ Sit Behind the Driver

This gives you:

• More visibility
• More reaction time
• Easier exit access

Avoid sitting in the front unless necessary.

5️⃣ Trust Your Instincts

If you feel uncomfortable:

• Cancel the ride
• Request another one
• Report the issue in the app Your safety is more important than convenience.

Important Message; Getting home fast is not more important than getting home safe. Patience can save your life. One small verification step can prevent:

• Robbery
• Kidnapping
• Assault
• Fraud